Case Studies

Discover how Teliolabs has helped businesses across various industries achieve their goals. Our detailed case studies showcase real-world examples of our innovative solutions, demonstrating the impact of our technology and expertise. Learn about the challenges our clients faced, the strategies we implemented, and the impressive results they achieved.

Marketing Automation and CDP for Telecom service provider

Project Description

The client is the principal telecommunications company in Bahrain providing services for mobile users through UMTS and LTE. Residential Internet through ADSL, Wireless (4G/5G), or FTTH services.

Business Objective

The business objective is to provide real-time Customer Value Management for providing offers through campaigns to prepaid, postpaid, and broadband customers. To perform more device-related, network-related, geo-location-related, and on-demand video-related campaigns. They further wanted to send out notifications to their customers about their unconditional and conditional campaigns.

Value Delivered

Real-time customers’ connection on their preferred channel
Implementing solutions on the business requirements for contextual marketing and better customer engagement
Providing analytical reports of the campaigns’ performance

Key Achievement

2 Billion ++ Transactions in real-time across 60 different data sources
25 Million Customer Offers being tracked at any point in time on Sift

Key business benefits delivered by Teliolabs

Teliolabs was involved in implementing the Customer Value Management System involving:

RT-Data Transformation
Closed Loop Campaign Management Solution
Business Handholding and Technical Support